Tortuga Bay

Tortuga bay is the MOST amazing place to visit! My husband and I have visited for the past two years and this is truly a gem! The service is fantastic, the room and amenities are so well maintained and superb! We will come back year after year to visit this hotel! The staff all around the resort are attentive and always greet you with a smile. Our embajadores- Alexander and Valentina were friendly, always quick to help and assist with scheduling outside activities and dinners. Rocky, Jojo, Junior, Alcedo, and Emmy are amazing, friendly and make the stay happy and care free. Last but absolutely not least- Angel makes you feel like you are staying at a friend's, he is extremely welcoming and friendly. Amazing bartender too boot! If you are thinking about Tortuga BOOK NOW. We are always so sad to leave!

Exclusive luxury with spacious villas and pristine beachfront. Personalized service, serene surroundings, and elegant design make it a truly elite tropical escape.

What a lovely hotel with such a detail oriented to service. We stayed for 3 nights. We were picked up at the airport and the hotel team took care of everything for us from the customs to the luggages. We had all the meals at Bamboo except the first night where we went to La Yola (arranged by the hotel with a car). Lunches and dinners were delicious and the service provided by all was en pointe (Leandro and Manuel) Diana welcomed us and made sure that all our needs were fulfilled.

Breakfast late every time at room Car service left us with no ride back with my 80 year old mother Over 90 min late dinner at room Small portions for room service Location not a lot of restaurants Massage you pay for 90 min they massage for 60 .. Golf very expensive I've stayed at much better resorts They must pay for 5 star reviews

This might actually be paradise. We have stayed at dozens of luxury properties across the Caribbean, and Tortuga Bay is hands down the single best resort we have ever experienced. It is not even close. This review highlights what makes it truly exceptional, along with a small amount of constructive feedback that would elevate an already incredible stay even further. THE PROPERTY: The resort is expansive yet incredibly easy to navigate thanks to having your own personal golf cart and bicycles, complete with your name on the license plate. Not having to rely on anyone for transportation is a luxury on its own. We had access to three different beaches. We loved the beach right outside our villa the most, but La Cana was a very close second. Every restaurant we visited was excellent, and each somehow topped the last. It really just comes down to what you are in the mood for that evening. The pools are pristine. La Cana is lively and great for families, while the Bamboo pool was often completely empty and just as stunning. Do not miss the ecological reserve. Bring your swimsuit and explore the spring pools. Swimming there surrounded by nature and seeing dozens of tortugas was one of the highlights of our entire trip. ACTIVITIES: We loved the variety of activities offered. Pickleball was a favorite, with tennis and padel also available. Golfing was spectacular with incredible views, and renting clubs was seamless. We also did a boat and snorkel tour. We personally love being on a boat anywhere we travel, but the snorkeling itself was very basic. If you are not a big boat person, this is one experience you could skip without missing much. THE AMBASSADORS: You are assigned a team of ambassadors who assist you daily from 8am to 11pm via WhatsApp. They are friendly, attentive, and genuinely invested in making your stay perfect. This is also where our biggest piece of constructive feedback comes in. The ambassadors themselves were wonderful, but there were simply too many rotating through each day. Often we had two or even three different ambassadors overseeing us in a single day, which led to small details getting lost either between ambassadors or between us and them. Nothing was major, but at a resort of this caliber, even small mix ups should not happen. There were a handful of requests that required follow up or correction, which meant we occasionally had to double check things ourselves. This is minor feedback, but an easy fix that would noticeably elevate the experience. ONE IMPROVEMENT: Breakfast is included each morning at Bamboo and both the Continental and American options are delicious with very generous portions. However, if you choose to have that same breakfast delivered to your villa, you are charged not only a delivery fee, which is understandable, but also charged again for the breakfast items themselves. After spending thousands of dollars on the stay and dining, this felt like unnecessary nickel and dining and should be adjusted so guests do not feel penalized for enjoying breakfast in their villa. FINAL THOUGHTS: Tortuga Bay is truly paradise. We stayed eight nights and easily could have stayed eight more. The space, the atmosphere, the freedom, and most of all the people made this an unforgettable experience. Everyone we encountered was genuinely warm and welcoming, and it truly felt like they were happy to have us there. Address a few of these small items and Tortuga Bay can confidently stand among the very best resorts in the world.