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Externe Bewertungen
Bewertungen von Gaesten
KA
Kaitlin Maier
5.0
We had a wonderful stay at the Sheraton Arabella Resort and would highly recommend it. The property is very well kept and beautifully maintained. Our room was spacious, recently updated, and very comfortable.
The location is excellent, with the highway just a few minutes away and both Palma and the airport only about 10–15 minutes by car, making it very convenient for exploring the area and island itself.
What truly stood out was the professionalism and genuine friendliness of the staff. Everyone went out of their way to greet us, assist us, and engage warmly with our two-year-old son. Antonia and Maica in particular made each day special for him at breakfast — he looked forward to seeing them and being so warmly welcomed.
A special thank you as well to Hanna, Angelo, and Lluis at reception, who consistently went above and beyond to ensure we had a wonderful stay. Joy and Patience took excellent care of our room each day, maintaining an impressively high standard of cleanliness.
Overall, the positive attitude and hospitality of the employees are truly contagious and create a very welcoming atmosphere. We would happily return and can highly recommend this hotel!
JA
Jasmina Czepulonis
5.0
We had a wonderful stay! The service throughout the hotel was exceptionally friendly and welcoming, which made the entire experience feel truly relaxed.
The golf courses were in excellent condition, beautifully maintained and a real pleasure to play. The only small downside was that pros can book tee times only one day in advance, which makes planning a bit challenging.
Overall, everything else was outstanding, and we thoroughly enjoyed our time here. Highly recommended!
SO
Sophia Caramanoff
3.0
Room were a bit dated, but comfortable and had everything you could need. The pool and grounds were clean and very relaxing. The staff were friendly and the food was excellent. What lowers the score was the spa. I had a pedicure which was over twice the cost of a pedicure at a good salon. She said she didn't have time for a gell pedicure so I went with the regular one. The end result looked like something I would do myself (bad) and she filed the nails so low and rough that 2 nails tore that week. The same spa receptionist who did my nails also massaged my partner. He said it was very average, and that she would not give up on getting knots released, which means he was sore for two days after. Not great for your holiday relaxation and comfort.
So, in conclusion, lovely hotel, just don't use the spa.
FR
Frances Andtbacka
5.0
Our stay at the Sheraton Mallorca Arabella was perfect from start to finish. The room was spacious, beautifully designed, spotless, and had not one but two balconies! We had a lovely view of the pool and the perfectly manicured grounds, which made it feel like a true escape.
The hotel itself is upscale and elegant, with every detail thoughtfully cared for. The location was convenient, and parking was plentiful and easy, a big plus.
We couldn’t have asked for a better experience. Highly recommend this hotel if you’re looking for comfort, style, and great service in Mallorca. We’ll definitely be coming back!
RE
Reza
4.0
A nice hotel in a relaxed neighbourhood with beautiful golf courses around. The staff were overall great. It was a shame that the indoor spa/pool was being renovated. Some of this construction work was happening right next to the outdoor pool of the hotel, so some days it did not make a relaxing experience.
The hotel can be improved with the following:
- the menu prices at the pool are extortionate. €6.50 for water, €22 for any lunch main. It was impossible for a couple to order a snack or lunch without spending €60.
- Quite a lot of flies by the pool area. You could see guests constantly swiping at flies landing on them.
- at breakfast often drinks orders would be forgotten or done incorrectly, eg. No milk when requested with tea
Overall a good relaxing experience, I also recommend the tennis coaching if you like tennis.