Park Hyatt Marrakech

My husband and I recently stayed at Park Hyatt Marrakech, and it was truly one of the most extraordinary hotel experiences we have ever had. From the moment we arrived, everything was flawless. The property itself is absolutely stunning, with incredible attention to detail and a peaceful, luxurious atmosphere. But what truly sets this hotel apart is the service. The team’s warmth, professionalism, and genuine kindness made us feel completely at home. We travel often and have stayed in many hotels over the years, but this experience surpassed them all. The level of care, elegance, and hospitality is beyond words. Every detail was perfect. Park Hyatt Marrakech has set a new standard for us. We left with beautiful memories and are already looking forward to returning. Highly recommended — a truly exceptional place. Yousra Hamdan Tsouli

The Park Hyatt Marrakech is a true paradise. This hotel is hands down the BEST hotel I have ever been to. We chose to stay here because of its location away from the Medina and the reviews of the service. This turned out to be the right decision for us. Coming from the US and our first trip to Morocco we weren't sure what to expect. The drive from the airport is about 20 minutes, and it's about 25 minutes to the medina. The hotel is easy to set up transportation for you before you arrive via a phone call or email to the concierge. We used both a mix of cabs and Private car rides while we were there. We stayed for 7 nights and took our time enjoying both the resort and the city. They set up tours for us and recommended excellent and fun dinners. It was raining a few days of our January trip so we used the rainy days to use the indoor pool, have spa treatments and eat on site at the restaurants. The spa treatments were delightful. Its a beautiful facility and very clean. The Hamman treatment is a must try. The food at the hotel is wonderful. We had breakfast each morning which included fresh juices, the orange juice waa my favorite, tea and coffee and all the typical breakfast items you could eat. We had eggs, pancakes, French toast, croissants, and fresh fruit as well as some Moroccan dishes. Lots of fresh fruit and vegetable dishes. All were very tasty. The Moroccon mint tea with sugar was my favorite drink at all meals. Lunch and dinner were delicious as well. The staff at the hotel is very kind and extremely genuine. It's apparent their goal is to make you feel completely comfortable and at home. You can ask them for anything and they will do their best to accommodate you. The room service was terrific too. The food came very quickly, they set up your table as if you were dining in the restaurant and most items are available 24/7. The room and bathroom is extremely clean. They have service twice daily, with turn downs on the evening. They stock the room with cold Sodas and bottled water, and offer delicious candy and cookies before bed. The patios are lovely and the views of the Atlas mountains is a lovely backdrop. The resort itself is modern and reminded me of Scottsdale or Palm Springs, but with even better service. All of the waiters, attendants, managers and housekeeping persons were terrific. At the end of our stay I felt like a kid at Disneyland who did not want to leave. I cannot wait to come back one day. A big thank you to Noordeen, Ghizlane, Rafiq and all the others who made our trip a true once in a lifetime memory for us.

We stayed in a suite, which was already quite spacious, and we really enjoyed having the extra space on the ground floor. The property itself isn’t huge, so everything feels clear and easy to navigate. What I especially liked was the overall setup. Breakfast was very good, and the staff is genuinely friendly. That said, service can be a bit unorganized at times: you might be sitting at one table and have four or five different waiters come by instead of one dedicated person, which sometimes creates a bit of chaos. We traveled with two kids. Our travel agent told us the outdoor pool was heated, but on the first day it wasn’t. After we mentioned it, the pool was heated to about 25°C. They said it would be 28°C, but that definitely wasn’t the case, we have our own pool at home at 28°C, so we know the difference. So its a bit chilly and we didnt go in. The indoor pool was advertised as kid-friendly, but when we arrived, we were told it was adults only. Our travel agent contacted them, and by the end of the day we were allowed to use the kids pool from 5:30 pm onward. That was a bit of a letdown, and honestly they shouldn’t advertise it that way, but at least they adjusted it. There’s a decent kids playground where our children had fun, and overall the staff was super friendly, the kids really loved it. The hotel is about 20 minutes outside Marrakech. There isn’t a whole lot to do on the Hyatt property itself, but the Mandarin Oriental next door is nice to visit and a good spot for lunch. All in all, I would definitely recommend this place. The setup is beautiful and comfortable, especially for families.

Absolutely blown away by this hotel. Cannot wait to visit again. The service was exceptional and our suite gorgeous. This is a brand new hotel and the design/decor is breathtaking. I’ve never visited a hotel with as much attention to detail and hospitality like this. Definition of luxury. Badr, Saad and Hamza (among others) made our experience that much better. They consistently took care of us and made us feel right at home. For example, the staff set the table every time we ordered room service, drove us to/from our suite on golf carts at any/all hours of the day, offered great goodies for turn down service, arranged taxis and shuttles, and gave us delicious (free) breakfast/refreshments every morning. There is also an indoor pool, hot tub, sauna and gym that we took full advantage of, especially since Jan is chilly. The only “negative” is that the location is a little far outside of the main city so expect a 15-25 min drive wherever you go. Not a major issue, but was a consideration when we planned our days. Five star experience and again, can’t wait to return.

This hotel is beautiful and the staff very helpful. At breakfast, Saad is fantastic! So thoughtful and remembers your preferences so you feel very much at home. Zakkaria is also superb and provides great service with a smile. The spa staff are all very friendly. Nouhaila on reception was very professional and patient when we first arrived as we talked through so many treatments! In terms of treatments, you have to have the hammam and massage from Haja - she is one of the best massage therapists I have had (and I’ve had a few!) Excellent technique, very professional, considerate and I would highly recommend! My daughter had Mina who was also excellent with her hammam and massage. Finally, we spent a lot of time in the gym (we had a few rainy days!) and it is well equipped with good views of the golf course. Ali, the gym instructor was helpful and chatty and it was fun getting to know him. Always handy with helpful tips. Being vegetarian, the hotel did not have that many options but if you asked, they could accommodate some options and were happy to do so. Overall, would recommend as a chilled break with great spa, great service and and beautiful views of the Atlas mountains.