NEXT Hotel Funchal

Good hotel. Very central. Funky with young music in elevator and bar. Taget group is young people but we enjoyed it anyway. From seaview rooms much noise from street and the machines on roof of Savoy and pool Area of Next hotel. Ants in the bathroom and kitchen in our studio room.

We were extremely disappointed with the New Year’s Eve party, especially considering the €350 price per person. Due to the weather, dinner was moved downstairs, but guests were split across two rooms, with many tables left half empty. Our table was set for eight people, yet it was occupied only by myself, my partner, and a random guest placed with us, which made the entire evening very uncomfortable. Drink service was very slow, and we repeatedly had to search for a waiter. While the food itself was good, it was served buffet-style, which felt underwhelming for an event at this price point. Overall, the setup looked cheap and poorly organised, with minimal entertainment. Although there was some dancing, the advertised “wicked” theme was unclear and poorly executed. Despite being marketed for younger guests, the crowd was mainly of families, with children running around throughout the evening. Staff seemed unsure of what was happening, and there was little to no guidance for guests. We eventually made our own way to the rooftop to watch the fireworks, without any instructions from staff. While the view was amazing, it was cold and windy, and there was no music or countdown, making the moment feel completely flat and disappointing. After midnight, the late-night party was held in the hotel reception, which felt very inappropriate. Guests were passing through with suitcases, children were still running around, and the music was kept very low, presumably because it was in the lobby. This completely ruined the atmosphere. In hindsight, we should have requested a refund. We left our own hotel nearby specifically to attend this event, yet our hotel had a far better setup and atmosphere. Unfortunately, we will not be returning and would not recommend this New Year’s party to anyone.

Location takes the win but the rest of the facilities were great, breakfast was a good selection, the pool we didn’t venture into but the sea access made it really easy to enjoy a swim! The spa staff were really friendly, the roof top bar offered great views and the room offered everything we needed, nice modern style, only complaint was lack of lighting it was a tad dark!

The hotel looks great in photos, but the reality didn’t quite live up to expectations. The room was newly renovated but not very functional..there was hardly any space for luggage, the lighting was awful (especially for doing makeup), and the soundproofing was poor. Housekeeping was another major letdown. The maids seemed openly unfriendly, and there were repeated issues with the bedding, either dirty sheets weren’t changed, or the “clean” ones had a bad smell. Toiletries were very minimal too, with nothing close to what you’d expect from a hotel in this price range. Service around the hotel was hit or miss. The reception team and the staff at the pool bar were friendly and helpful, but the rooftop team were the opposite; distant, unapproachable, and generally uninterested in guests. Outside the hotel, there was often a strong sewage smell, which made sitting outdoors quite unpleasant. Another frustration was the lack of easy accessibility between this property and the other Savoy hotels. It’s not as seamless as advertised. Overall, while the hotel photographs beautifully and has potential, the experience was disappointing. I wouldn’t return.

We loved our stay here! The hotel is really close to the city center and right next to the port which makes it a great choice especially if you’d like to make a one day trip to Porto Santo. Also, a huge pro was the breakfast. It was the only hotel I’ve been so far which have high protein options (they had protein powder, energy bars and granola). The room was really spacious and so the balcony. I appreciated a lot that they changed the towels only if you’d let them on the floor. Highly recommend!