Casa de Campo Resort & Villas

I have stayed at Casa de Campo twice with a separation of 5 years. While much is still the same, the service has gone down drastically at the resturants and bars. Expect to wait, and wait somemore. Expect it to be nearly imposible to make reservations at any of the resort owned resturants. In fact, I wasnt able to make a single reservation the entire 5 nights I was there. One would question, if you buy the "all inclusive" package but cant get into a resturant, is it worth it. It appears people are told to reserve tables months in advanced and many never show up. The resort holds these reservations even though no one shows up. So either complete incompetence with the food and bev department OR they do this to conserve on food/money, forcing you to order room service. The property is beautiful and if you have a chance to upgrade to a Villa, I would recommend it (what I did) vs the regular rooms. Overall, I would not recommend this resort until they resolve the service and resturant reservation issues. This was an overwhelming theme with all I spoke to onsite.

Such a nice resort. The food was just ok during the entire stay. The customer service is off the charts. We tried to get wash cloths in the room and finally did after three days. Golf Carts are a nice touch eventhough we had to wait 1/2 day to get our keys for cart. Many things to do here.

TL;DR: The golf is a 10/10 fever dream. The hospitality is a 2/10 fever dream. Come for the views and golf, stay because the shuttle never actually showed up to take you home. Golf Sicko Report If you live and die by the playing top courses, just go. Seriously. The courses are pristine, and Teeth of the Dog actually lives up to the hype and more. The golf staff are the only people on this property who seem to know what planet they’re on. 10/10, would lose a $15 Pro-V1 in the Caribbean Sea again. Everything Else Disaster Here is where the wheels (specifically the golf cart wheels) fall off: The Villa Roulette: It’s a literal gamble. You might get a modern oasis, or you might get a 1982 time capsule with plumbing that sounds like a haunted house. May the odds be ever in your favor. The Logistics: The resort layout is aggressively inconvenient. You’ll spend 25% of your vacation staring at a shuttle stop or 15 minutes vibrating in a golf cart just to find a banana or maybe some stale banana bread (Dye Fore). The Support: Attempting to contact management is like trying to argue with a toaster. They’ve outsourced their souls to an enterprise-GPT model. If you have a real issue, enjoy your polite, grammatically correct, and entirely useless AI-generated "we value your feedback" or "at your service" loop. The Check-in/Out: Imagine a DMV, but with a tropical breeze and 500% more confusion. The Verdict I’ve stayed at places for half the price that treated me twice as well. Casa de Campo is basically a world-class golf course attached to a mid-tier logistics nightmare. Go if: You only care about the golf and have a high tolerance for organized chaos. Avoid if: You expect luxury service to involve actual humans and functioning showers. EDIT: I am bumping this up to 2 stars (from a 1) solely because I eventually got to speak with an extremely kind gentleman calling on behalf of the PGA. He was the only person I interacted with who seemed to actually care about—or understand—Guest Services and Hospitality Management. They are lucky to have him; he is effectively carrying the entire reputation of the resort's service on his back.

Incredible experience. The villas are amazing, but the hotel rooms are also really nice if you don't get a villa. The golf courses are prestine. Playable yet challenging. I'd recommend golfing The Links first, all 3 nines at Dye Fore, then Teeth of the Dog last.

What a dream vacation! If anything the service was too good! Gorgeous resort, food was excellent at the several restaurants we tried. Spa was great. Pricey for the D. R. But this place is upscale. Each room gets its own golf cart to use around the large resort. Can't wait to go back!