Ardgowan Hotel

This is my second time visiting St. Andrews, and I feel choosing this place was the right decision. The front desk staff, in particular, were very warm and friendly. Noticing that I had a lot of luggage, the female receptionist at the front desk kindly helped carry it upstairs and delivered it to my room door. She was very considerate. The room is spacious, well-equipped, and provided an excellent stay experience. Highly recommended!

Front desk clerk couldn’t answer simple questions like where to park my car or even where my room was. Was told my room was on the 2nd floor but it was actually on the fifth floor and no lift. Tiny hole in the wall with no air con and a window that wouldn’t shut. Gave us a full size bed that was inadequate for two people and the pillows were not good. No water. No fridge. No outlets. Seagull nest right above the room has them all crowing all night. After a sleepless night, housekeeping starts at 8am in the room next door with radio blaring and loud voices. We checked out early and went the French hotel next door and had an amazing stay. When we checked out early, there was no inquiry as to the reason, no effort to improve our situation and no offer to refund us the $300 quid we paid for the unused night. I travel for a living and this is the worst place I have ever stayed.

4 of us stayed for 2 nights from Friday 15th March 2024 for a golf weekend. Pleasant welcome from the reception and check-in handled well. Rooms are clean and pleasant enough, just a bit on the small side. The location of this hotel is great, you are on the doorstep to everything for St Andrews centre / golf courses. The one thing that really let down the stay was the Scottish Breakfast. The one rasher of bacon was dry, the potato scone like rubber, the beans "value" version, bread just not fresh, the single link sausage just lukewarm. This was the same for the 3 Scottish breakfasts ordered. I have stayed in the Ardgowan a number of times before and the breakfast was one of the things that was very good, but not this time. Maybe cutting back on the breakfast standard to save money!? Don't think I would go back.

Warning.... As it tells you on their website this hotel isn't accessible for unfit, disabled or elderly as it has no lift. We enjoyed our stay, the bed was comfy and the room was very clean. The staff very friendly and helpful. We were disappointed in the breakfast, especially myself with the eggs Benedict (boiled eggs not poached) and was just very basic. Suppose value for money I would say wasn't great considering what we paid for one night stay. But comfy bed and friendly staff made the stay fine for us.

Lovely spacious and comfortable rooms. Perfect location for St Andrews. Breakfast was underwhelming as the eggs were tasteless although the salmon was nice. Could do with a proper coffee machine too. Also getting in and out of the store room was faffy which I think could be improved. Overall though I would happily stay again.